Illustrative translation only. The authoritative version of this document is the German original. This English translation is provided for convenience only and has no independent legal force. In the event of any conflict or inconsistency between the German version and this English translation, the German version shall prevail.

Terms of Use

16 April 2026

1. Who We Are

NDRCL AG ("we", "us", "our") operates the website chlor-clean.com (the "Website"). CHLOR-CLEAN, HAZ-TAB and Guest Medical are trademarks of NDRCL AG or one of its group companies. These trademarks may be used by various group companies within the group. The use of a trademark, including the name Guest Medical, on a product label does not mean that Guest Medical Limited is the manufacturer of the product in question.

Contact:

NDRCL AG
UID: CHE-304.913.384
Stutzstrasse 44
8834 Schindellegi, Switzerland
E-mail: info@ndrcl.com

The registered office of the company is in Feusisberg, Canton of Schwyz. The company name is currently being changed to "NDRCL AG". At the time of publication of these Terms, it is not known whether the name change has already been entered in the commercial register of the Canton of Schwyz. The company may therefore still be listed in the commercial register under its former name. The Company Identification Number (UID) CHE-304.913.384 is the unique and legally binding identifier pursuant to the Federal Act on the Company Identification Number (UIDG). We apologise for any inconvenience this may cause.

2. Acceptance of These Terms

By accessing the Website, you agree to these Terms of Use (the "Terms") and our Privacy Notice. These Terms apply to all visitors, users and other persons who access the Website.

If you are acting on behalf of an organisation - whether a healthcare facility, a distributor or any other entity - you confirm that you are authorised to bind that organisation to these Terms.

Electronic records of your acceptance of these Terms are admissible as evidence.

3. Purpose of the Website

The Website serves the following purposes:

  • Providing general information about CHLOR-CLEAN chlorine disinfection products
  • Enabling enquiries from interested parties regarding product pricing and supply information
  • Providing information about the CHLOR-CLEAN product range, its applications and ordering options

The Website does not constitute an offer for sale, a binding contract, procurement advice, legal advice, financial advice, clinical advice, or regulatory advice. Any contract for the supply of products will be separately negotiated and concluded outside the Website.

4. Accuracy of Information and Disclaimer

We endeavour to prepare the information provided on the Website with reasonable care. However, all information is provided "as is".

Pricing Information

All pricing information, savings percentages or cost comparisons on the Website are illustrative only. Binding prices are communicated solely in a written quotation confirmed by the relevant group company. Prices and availability may change at any time without notice. All prices are exclusive of value added tax (VAT) and delivery costs unless otherwise stated.

Intended Audience

The Website is directed exclusively at business and professional users: healthcare facility managers, infection prevention professionals, procurement professionals, facility managers, distributors and other persons acting in a professional capacity. The Website is not directed at consumers. If you are acting as a consumer (outside of a trade or business purpose), you must not rely on information from the Website.

Product Information

Product specifications, application guidance, dilution ratios, contact times and pack sizes are general information. These must be read together with the official product label, the Safety Data Sheet (SDS) and the Technical Data Sheet (TDS). Users are responsible for the safe handling, storage, dilution, application and disposal.

Combined Cleaning and Disinfection

The description "one pass" refers to the property of the NaDCC tablet with integrated surfactant to combine cleaning and disinfection in a single application step. This does not replace the user's obligation to verify suitability for the specific application, the required concentration, contact time and surface compatibility in accordance with the product label, Safety Data Sheet (SDS) and Technical Data Sheet (TDS). In certain cases (e.g. in the presence of heavy visible soiling) pre-cleaning may be required.

No Professional Advice

Nothing on the Website constitutes legal, financial, regulatory, clinical, procurement, infection prevention or any other professional advice. Always obtain appropriate professional advice before making decisions based on information from the Website.

On-site Visits

On-site visits, including hygiene audits and training, are offered at our discretion and subject to availability. Scheduling, scope and eligibility depend on the nature of the enquiry, the size and type of organisation, geographic location (currently focused principally on the United Kingdom and Europe) and any existing contractual or distribution arrangements. We reserve the right to decline, reschedule or restrict on-site visits at any time. Where an on-site visit is not practicable, equivalent remote support may be offered. On-site visits do not constitute a binding offer, a pre-contractual obligation, or a guarantee of future supply.

Cost Reduction Figures

All cost reduction figures stated on the Website (including figures such as "50%+") are illustrative estimates based on typical partnership outcomes. They reflect the combined effect of product consolidation (fewer SKUs, fewer suppliers, fewer orders), reduced labour (one pass for cleaning and disinfection rather than separate steps) and the inclusion of training, documentation and technical support within the partnership. Actual savings depend on the current product mix, labour costs, contractual terms, site size and procurement structure. These figures do not constitute a guarantee or a binding commitment. Individual results vary.

Deployment Timescales

All deployment or implementation timescales stated on the Website (including figures such as "two weeks") are illustrative estimates based on typical partnership outcomes. Actual timescales depend on site complexity, number of sites, existing contractual arrangements, regulatory requirements, internal approval processes and the availability of all parties. These figures do not constitute a guarantee, a service level commitment or a binding timetable. Individual results vary.

Texts and Translations

All texts, labels, descriptions, summaries and form copy on the Website, together with their translations into other languages, are illustrative only and provided solely for orientation. The original German-language version of this Website is the sole authoritative and legally binding version. In the event of any discrepancy between language versions, the German version prevails. We accept no warranty and no liability for the accuracy, completeness, timeliness or linguistic quality of any individual translation.

The Website and its contents are provided "as is" and "as available" without any express or implied warranty.

5. Product Safety and Regulatory Status

CHLOR-CLEAN is a chlorine-releasing disinfectant. It is a biocidal product subject to the EU Biocidal Products Regulation (Regulation (EU) No 528/2012) and recognised in Switzerland under the Chemicals Act (ChemG) and the Chemical Risk Reduction Ordinance (ChemRRV).

Product information on the Website does not replace the official product label, the Safety Data Sheet (SDS) or the Technical Data Sheet (TDS). Users are responsible for safe handling in accordance with applicable occupational health and safety legislation, including the Swiss Labour Act (ArG) and the Accident Prevention Ordinance (VUV) where applicable, as well as equivalent legislation in the user's relevant jurisdiction.

CHLOR-CLEAN is not a medical device. It is not regulated as a medical device in any jurisdiction. No representation is made that any product is suitable for a clinical use that requires medical device classification. Nothing on the Website is to be construed as clinical advice.

CHLOR-CLEAN is currently deliberately not placed on the market in Switzerland. The products are intended exclusively for distribution outside Switzerland, principally in the United Kingdom and the European Union. The registered office of NDRCL AG in Switzerland does not imply availability of the products on the Swiss market.

6. Intellectual Property

All content on the Website - including text, graphics, logos, images, layouts, designs, compilations and software - is the property of NDRCL AG, its group companies or their licensors and is protected by Swiss, European and international copyright, trademark and other intellectual property rights.

CHLOR-CLEAN, HAZ-TAB, the Guest Medical name and logo are trademarks of NDRCL AG or one of its group companies. These trademarks may be used by various group companies within the group. The use of a trademark, including the name Guest Medical, on a product label does not mean that Guest Medical Limited is the manufacturer of the product in question.

All photographs, illustrations and product images are the property of NDRCL AG or a group company, or are licensed. Downloading, hotlinking, redistribution or use for AI training is not permitted. Browser display only is permitted. Social share buttons share only the URL, not the content.

7. Permitted Use

You may:

  • Access and view the Website for personal, non-commercial use or for internal business purposes
  • Download or print product information for internal review and decision-making
  • Quote brief extracts for meetings, reporting or criticism with proper attribution

Any other use requires prior written consent.

8. Prohibited Use

You must not:

  • Use the Website for unlawful purposes (cf. Swiss Criminal Code, StGB, Art. 143, 143bis, 144bis concerning computer misuse)
  • Copy, reproduce, publish or distribute content without consent
  • Reverse engineer, decompile or create derivative works
  • Conduct automated scraping, crawling or data mining
  • Use content for AI/ML training, fine-tuning, validation or benchmarking without consent
  • Submit false or misleading form submissions or impersonate any person or entity
  • Inject malicious code, viruses or conduct DDoS attacks
  • Make defamatory, obscene or harmful use of the Website
  • Remove any proprietary notices
  • Download, hotlink or redistribute images

We reserve the right to investigate violations and to take legal action.

9. Third-Party Content and Links

The Website may contain links to the following third-party sites: haz-tab.com, guestmed.com, ndrcl.com, Google, Microsoft Clarity and Mixpanel. These links are provided for convenience only and do not constitute endorsement. We have no control over third-party content and accept no responsibility for it.

In addition, some pages expose social share buttons (LinkedIn, X, Facebook, Microsoft Teams, WhatsApp, Telegram, email). When you actively click such a button, you leave our Website and visit the relevant third-party platform. What you post there is your own responsibility and is governed by the chosen platform's own terms of use. Technical details of the data transfer are described in our Privacy Notice.

10. Limitation of Liability

Nothing in these Terms limits liability for: wilful misconduct or gross negligence, personal injury caused by negligence, fraud, or any liability that cannot be excluded under mandatory Swiss law (OR Art. 100).

Subject to the foregoing, we are not liable for loss of profit, loss of revenue, loss of data, loss of business, loss of goodwill, or for any indirect or consequential loss arising from use of the Website.

No liability is accepted for procurement, supplier switching or cost planning decisions made on the basis of information from the Website.

Our total aggregate liability is limited to CHF 100.

No liability is accepted for viruses or technically harmful content.

This clause survives termination of these Terms.

11. Website Availability

We do not guarantee uninterrupted availability of the Website or uninterrupted access. We may suspend, withdraw or amend the Website without notice. We accept no liability for the Website being unavailable. You are responsible for making all arrangements necessary to access the Website.

12. Suspension and Termination

We may suspend, restrict or terminate access to the Website where:

  • You breach these Terms
  • Your use causes damage or disruption
  • Continued access would expose us to legal, regulatory or reputational risk
  • False or misleading form submissions have been made
  • Required by law, court order or a regulatory authority

This is without prejudice to any other remedies. Surviving provisions remain in force.

13. Enquiries via the Website

Form submissions are subject to these Terms and the Privacy Notice. By submitting a form, you warrant that the information provided is truthful, accurate, current and complete. You confirm that you are authorised to provide information on behalf of your organisation and agree that we may respond on the basis of your submission.

We reserve the right to decline any enquiry at our discretion. We may rely on the accuracy of the information you submit.

14. Consent, Newsletter and Marketing

14.1 Mandatory Form Consent

Before submitting a form, you must tick the consent checkbox. By doing so, you confirm that you have read the Terms of Use and the Privacy Notice and understand that pricing and product information is illustrative only.

This consent forms the legal basis under the Swiss Federal Act on Data Protection (nDSG/revDSG) for processing your enquiry data (name, e-mail, telephone, WhatsApp, time zone, organisation). The telephone and WhatsApp fields are optional and must be provided in E.164 format. The form is protected by reCAPTCHA v3 (Google LLC). A CRM contact record is created in Brevo for each submission.

You may withdraw your consent at any time by sending an e-mail to info@ndrcl.com.

14.2 Optional Newsletter Opt-in

Newsletter opt-in is via a separate, optional and pre-unticked checkbox. If ticked, the flag NEWSLETTER_OPT_IN = "yes" is set in the CRM record.

The newsletter covers product information, regulatory updates and supply arrangement information. You may unsubscribe at any time: via the unsubscribe link in the newsletter, by replying "UNSUBSCRIBE", or by e-mail to info@ndrcl.com.

Unsubscribing does not delete the CRM record and does not affect transactional communications.

14.3 Marketing Related to Your Enquiry

Following an enquiry, we may send you transactional and related-content e-mails regarding products, supply and regulatory updates. This is based on legitimate interests and Art. 3 lit. o of the Federal Act against Unfair Competition (UWG) - no unsolicited mass marketing to professional contacts who have engaged with us.

You may unsubscribe at any time via the unsubscribe link or by e-mail. Such unsubscription does not affect the newsletter if you have separately subscribed to it.

15. Your Indemnity

You shall indemnify NDRCL AG, its group companies (including their group companies), their directors, officers and employees against all claims arising from: a breach of these Terms, misuse of the Website or its content, false representations, unauthorised disclosure, infringement of laws or third-party rights, and any third-party claims arising from your use.

We may assume sole conduct of the defence; you are required to cooperate. This clause survives termination of these Terms.

16. Changes to These Terms

We may amend these Terms by updating this page. The "Last Updated" date indicates the current version. Continued use of the Website constitutes acceptance of the amended Terms. For material changes, we will use reasonable endeavours to notify you (for example by placing a notice on the Website).

17. Force Majeure

We are not liable for any failure to perform or delay in performing obligations as a result of events beyond our reasonable control. This includes, without limitation: strikes, civil unrest, war, fire, flood, earthquake, epidemics, pandemics, telecommunications failure and regulatory action.

18. Assignment

You may not assign your rights and obligations under these Terms without our prior written consent. We may assign our rights and obligations to any group company, successor in title or purchaser.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable, it shall be replaced by the valid provision that most closely achieves the commercial purpose of the invalid provision. The remaining provisions shall not be affected.

20. No Waiver

Failure to exercise any right under these Terms does not constitute a waiver of that right. Rights under these Terms are cumulative and not exclusive.

21. Survival

The following provisions survive termination of these Terms: Clause 4 (Accuracy of Information and Disclaimer), Clause 5 (Product Safety and Regulatory Status), Clause 6 (Intellectual Property), Clause 8 (Prohibited Use), Clause 10 (Limitation of Liability), Clause 14 (Consent, Newsletter and Marketing), Clause 15 (Your Indemnity), Clause 21 (Survival), Clause 22 (Third-Party Rights), Clause 23 (Entire Agreement) and Clause 24 (Governing Law and Jurisdiction).

22. Third-Party Rights

These Terms are exclusively between you and NDRCL AG. No third party has rights under OR Art. 112, except as expressly provided in these Terms. Group companies and their directors and officers may rely on the limitation of liability and indemnity provisions.

23. Entire Agreement

These Terms, together with the Privacy Notice, constitute the entire agreement regarding use of the Website and supersede all prior agreements. No reliance is placed on any representation not contained in these Terms. Nothing in this clause limits liability for fraud.

24. Governing Law and Jurisdiction

These Terms are governed by Swiss law (Swiss Code of Obligations, OR) to the exclusion of conflict of law rules. The exclusive place of jurisdiction is the registered office of NDRCL AG in Switzerland (currently Feusisberg).

Mandatory statutory places of jurisdiction and mandatory consumer protection laws are reserved. If you access the Website from outside Switzerland, you are responsible for compliance with locally applicable laws.

25. Legal Framework

These Terms are consistent with the following legal bases:

  • Swiss Code of Obligations (OR) - contract law, company law (Art. 620ff), warranty (Art. 197ff), standard terms control (Art. 8)
  • Swiss Federal Act on Data Protection (nDSG/revDSG, in force since 1 September 2023) and Data Protection Ordinance (DSV) - data protection
  • Federal Act against Unfair Competition (UWG) - unfair competition, electronic marketing (Art. 3 lit. o)
  • Copyright Act (URG) - copyright
  • Trademark Protection Act (MSchG) - trademark law
  • Swiss Criminal Code (StGB) - computer misuse (Art. 143, 143bis, 144bis), bribery (Art. 322ter-322decies), defamation (Art. 173ff)
  • Swiss Civil Code (ZGB) - personality rights (Art. 28ff)
  • Chemicals Act (ChemG) and Chemical Risk Reduction Ordinance (ChemRRV) - chemicals and biocidal product regulation
  • Labour Act (ArG) and Accident Prevention Ordinance (VUV) - occupational safety
  • Disability Equality Act (BehiG) - accessibility and equality
  • EU Biocidal Products Regulation (528/2012) - as recognised under bilateral agreements
  • UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018 - data protection for UK data subjects
  • Consumer Rights Act 2015 (United Kingdom) - as applicable to UK consumers
  • Privacy and Electronic Communications Regulations 2003 (PECR) - cookies and electronic marketing in the United Kingdom
  • EU General Data Protection Regulation (GDPR, Regulation 2016/679) - as applicable to EEA data subjects

26. Anti-corruption and Ethical Conduct

NDRCL AG and its group companies are committed to integrity and to compliance with Art. 322ter-322decies of the Swiss Criminal Code (StGB) and applicable anti-corruption laws.

Nothing on this Website constitutes an offer of a financial or other advantage to any person in exchange for the improper performance of a function. The Website is not intended to influence procurement decisions. Product information is provided free of charge as part of lawful marketing activities.

Users accessing from regulated organisations should observe their employer's internal policies.

27. Accessibility

We endeavour to meet the requirements of WCAG 2.2 Level AA and the Disability Equality Act (BehiG). The Website is designed for assistive technologies, keyboard navigation, sufficient contrast ratios and semantic HTML.

If you encounter a barrier or require an alternative format, please contact us at info@ndrcl.com with the subject line "Accessibility". Your feedback is welcome.